Fewer wasted trips
Arrival windows and reminders so someone is home.
Appliance repair software
In-home appliance repair
Fewer Wasted Trips. Faster Callbacks. Parts That Match the Machine.
No-access visits and missing model numbers cost you whole days. FieldBench confirms the window, keeps brand, model, and serial on the Property, and lets you invoice the diagnostic and the repair before you leave.
- Start free
- 30-day Pro trial
- iOS and Android
Facts on the machine
Brand, model, and serial live on the Property.
Paid on the last visit
Invoice the diagnostic and the repair without a second notebook.
How it works
A cleaner path from booking to callback
Confirm the visit, arrive with context, log the appliance, and collect — including the second trip when the part lands.
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1
Confirm they will be home
Arrival windows and reminders so you are not knocking on an empty house.
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2
Send on-my-way
One tap from the Job. Fewer “where is the technician?” calls while you are driving.
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3
Log the appliance
Brand, model, serial, and photos on the Property. The callback starts with facts.
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4
Parts and payment
Reschedule on the same Job when the part arrives. Invoice the diagnostic and the repair together.
Built for Appliance Repair
What appliance shops need on every visit
Windows that hold
Arrival windows, reminders, and on-my-way texts keep the schedule honest when someone is not home.
The appliance is a record
Equipment on the Property so the second trip is not “I think it was a GE.”
Texts the shop owns
Parts ETAs and “we’re in the driveway” live in Conversations on the Client, not a personal cell.
Collect on the last visit
Invoice and tap to pay or a payment link when the machine runs again.
The challenges
- The Client is not home and the whole slot is gone.
- Model and serial were never written down.
- The part arrives and reschedule takes another round of phone tag.
- Diagnostic fees leak because invoicing waits until Friday.
How FieldBench helps
- Reminders and on-my-way on the Job.
- Model and serial on the Property.
- Reschedule on the same Job when parts land.
- Payment before you pack the van.
FAQ
Questions Appliance Repair teams ask
Can we store model and serial numbers?
Yes. Use Equipment on the Property plus Job notes and photos. That is the record the next technician opens.
Do you have a manufacturer parts catalog?
Inventory on Pro covers stock, locations, and purchase orders. It is not a live manufacturer parts-catalog integration.
Can Clients book online?
Yes on Starter and up: booking pages with your real availability.
Is this only for solo technicians?
No. Free is one user. Starter and Pro add users, timesheets, chat, and dispatch as you add vans.
Ready to Run More Jobs With Less Admin?
Bring your Clients, invite your team, and dispatch your first Job today.